Skip to main content
Need help with Cantina? This page covers how to reach us for the Cantina platform and for Clarion, our security operations product.

Cantina Support

Use this for competitions, bug bounties, security reviews, payouts, KYC, deposits, organization settings, and other Cantina platform issues. Open a ticket: support.cantina.xyz All Cantina support requests should go through the ticket portal.

How tickets work

  • Submit the form with as much detail as you can.
  • You’ll receive an automated email confirming we received your request.
  • There is no researcher or client login on the support portal. Tickets are tracked by email, not by a portal account.
  • Continue the conversation by replying to that email thread. Our replies go to your inbox; your replies update the same ticket.
  • When we close the ticket, you’ll receive an automated email that the request is resolved.
For common questions, see Support FAQ under FAQ for Researchers.

Required information

  • Your Cantina username or organization name
  • If your issue is finding-related, include the link to the finding

Clarion Support

Use this for Clarion workspace, agents, integrations, alerts, and other issues on clarion.cantina.xyz. Email us: clarion@cantina.security

Required information

  • Your workspace name
  • If the issue is alert- or finding-related, include the relevant link